Terms of Service

Introduction

Welcome to Elitesoles. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with these Terms.

These Terms are designed to be clear, transparent, and fair to both customers and our business. They establish responsibilities, rights, and expectations for all users.

Use of Our Website

Eligibility

You must be at least 18 years old to place an order or use our services. By using our website, you confirm that you meet this requirement.

Account Responsibility

You may be required to provide accurate personal information when placing an order. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

Placing Orders

Order Acceptance

All orders are subject to acceptance and availability. Elitesoles reserves the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability
• Payment verification failure
• Errors in pricing or product information

Order Confirmation

You will receive an email confirmation after placing an order. This confirmation does not guarantee shipment but serves as acknowledgement of receipt of your order.

Pricing & Payment

Payment Methods

Payments are processed securely through PayPal only. By placing an order, you authorize us to charge the payment method provided via PayPal.

Pricing Accuracy

We strive to provide accurate product prices and descriptions. In case of an error, we reserve the right to correct the pricing and notify affected customers promptly.

Shipping & Delivery

Shipping Terms

Orders are processed within 1–2 business days. Estimated delivery is 5–7 business days post-shipment. Delivery timelines are estimates and not guaranteed.

Tracking

Tracking information will be provided via email once available. Customers are responsible for providing accurate shipping addresses to ensure delivery.

Returns & Refunds

Return Eligibility

Returns are governed by our Return & Refund Policy. Items must meet eligibility requirements to be accepted.

Refund Processing

Refunds are processed through the original payment method (PayPal) after evaluation. Processing time may vary depending on the payment provider.

Intellectual Property

All content on the Elitesoles website, including text, images, graphics, logos, and product descriptions, is owned or licensed by Elitesoles. Unauthorized use, reproduction, or distribution of our content is prohibited.

Limitation of Liability

Elitesoles is not liable for:

• Indirect, incidental, or consequential damages arising from use of our website
• Shipping delays caused by carriers, customs, or external factors beyond our control
• Issues arising from inaccurate information provided by the customer

Our maximum liability is limited to the purchase price of the products ordered.

Governing Law

These Terms are governed by the laws of the United States, specifically the state of New York. Disputes will be resolved in accordance with applicable legal procedures.

Updates to Terms

We may update these Terms from time to time. Updated Terms will be posted on the website with the effective date. Continued use of our website after updates constitutes acceptance of the new Terms.

Business Details

Business Name: elitesoles
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@elitesoles.shop
Business Address: 838 Broadway, New York, NY 10003, United States